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Looking after empty buildings you answer for

Buildings stand empty for many reasons, and whoever is responsible for one may be far away and answerable to an owner, a beneficiary or an insurer. For what the service includes, see vacant property security.

The empty, worn interior of a disused building with concrete pillars

Who this helps

  • Commercial landlords between tenants
  • Letting and managing agents
  • Executors and solicitors dealing with an estate
  • Asset managers and receivers
  • Businesses that have moved out of a building

What you will need to show

  • That the building was checked, and when
  • What was found on each visit
  • What action was taken
  • Who held the keys

The visit records are built to answer those four questions.

Ways to reduce the risk at handover

  • Read your insurance conditions before the building empties, not afterwards
  • Tell your insurer it is becoming unoccupied
  • Consider services such as water and heating, with professional advice
  • Remove waste and anything that could attract attention
  • Collect all keys and fobs

Services often used

Questions owners and agents ask

I live elsewhere. Can you manage this without me being there?

Yes. Send us the address, the keys and the name of whoever can authorise work. After that, you receive a dated record of each visit and a prompt report if something needs action.

Who should the reports go to?

Whoever needs them: you, an agent, a solicitor, an insurer. Tell us at the start, and we keep the list up to date.

Talk to us about your site

Call us, or send the site address and a few details. Asking for a quote does not commit you to anything.

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